More informations

Service

Repair & Spare Part Service

Far too long we have been a „throwaway society”. It is clear to us as Peraqua that this has to change from now on. In the first step we trust in the high production standard of our brands Ocean®, Praher Plastics® und IBG®. These brands are subject to the high Austrian standards with a long durability. Nevertheless each product has a life cycle and needs to be repaired one day or spare parts or change or replacement. Peraqua has a large assortment of repair and spare parts offers.

Repair required? This is how it works

  1. Download the service form, fill in the required information and send it to technik@peraqua.com 

  2. Send the product to be repaired to the Peraque head office. Add the delivery note with short error description

    Handelsstraße 8 | A-4300 St.Valentin

  3. After receipt and first inspection you get further information from our technical team.

Download Service Form

Looking for Spare Parts?

Change of wearing parts in time can extend the product life cycle considerably. Peraqua service provides dispatch of spare parts within 1 working day.

Spare Parts

Any Questions?

For questions about repair & spare parts service as well as technical questions please contact our technical support.

Technical Support

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Roland Diwold, Ing.

Technical Director

Phone: +43 7435 58488-3222 | Mobile: +43 664 601783222

roland.diwold@peraqua.com



Lukas Tremel

Technical Customer Support for iQ-Pool Technology, Aquastar® Series, LED Under Water Lights, ICO Smart Pool Partner, Water Analysis

Mobile: +43 664 60178-3433

lukas.tremel@peraqua.com



Johann Mühlbachler

Technical Customer Support for Filters & Filter Media, manual 6-Way Valves, Pumps, Pool Liners, PVC Valves & Cements, Cleaning Accessories

Phone: +43 7435/584 88-3432

johann.muehlbachler@peraqua.com